Only information that is “Non-Personal Information” (i.e., information that cannot be used to identify you) is actively gathered by platforms we may use. Non-Personal Information includes information such as the web pages that you have viewed. In order to access certain features and benefits of NetAmbit, you may need to submit “Personally Identifiable Information” (i.e., information that can be used to identify you). Personally Identifiable Information can include, but not be limited to information such as your name, email address, contact number (cellular and landline), educational qualification(s) and post-qualification or work experience among other things. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to NetAmbit.
2. INFORMATION COLLECTION
2.1 NON-PERSONAL INFORMATION
When you come to our Platform, we may track, collect and aggregate Non-Personal Information indicating, among other things, which pages of our Platform were visited, the order in which they were visited, when they were visited, and which hyperlinks were “clicked.” We also collect information from the URLs from which you linked to our Platform. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Platform. Although such information is not Personally Identifiable Information, we may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of his or her point of connectivity.
2.2 PERSONALLY IDENTIFIABLE INFORMATION
We collect Personally Identifiable Information that you provide to us when you sign-up for email updates or participate in our public forums, avail of our chat room services (if any), send us email messages, and/or participate in online events or receive other services on or through our Platform/Website. This information may include, among other things, your name, email address and contact number, educational qualification(s) and post qualification experience among other things.
2.3 THIRD PARTY SERVICE PROVIDERS
We may receive Personally Identifiable Information when you access or log-in to a third-party site, e.g., Facebook, Whatsapp from our Platforms. This may include the text and/or images of your Personally Identifiable Information available from the third-party site. Please be aware that the information we obtain from such third-party Platforms is often dependent on their privacy policies and/or on your settings regarding what information you have consented to share with them.
We enter into contracts with third parties to serve ads on our behalf across the Internet and sometimes on this Platform. They may collect information about your visits to our Platform, and your interaction with our products and services. They may also use information about your visits to this Platform and to other websites so as to target advertisements for goods and services. This information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. Such third parties are not permitted to sell or share your personally identifiable information as part of this process. If such third parties sell or share the personally identifiable information as part of the process, NetAmbit shall not be responsible.
2.4 INFORMATION WE RECEIVE FROM OTHER SOURCES
We may receive information about you if you use any of the other platforms we operate or the other services we provide. In this case we will inform you when we collect that data and that it may be shared internally and combined with data collected on the Platform. We are also working closely with third parties (including, for example, sub-contractors in technical, advertising networks, analytics providers, search information providers) and may receive information about you from such sources. We collect Non-Personally Identifiable information from the Platform visitors to track the total of number of visitors to the Platform in aggregate form and identify the type of Internet web browser (e.g., Internet Explorer®) and operating system (e.g., Windows®) used by the visitor. This information allows us to continuously improve our Platform and our services.
3. USE OF INFORMATION
We may use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific information and/or services you select, send you updates about the services or other NetAmbit events, and send you email messages about updates, among other things.
We may use your Personally Identifiable Information in order to provide such services to you and for quality control purposes, and we may also archive this information and/or use it for future communications with you. For example, NetAmbit may make available to you chat room services that allow you to communicate with NetAmbit staff members and we may use your Personally Identifiable Information to provide these services to you. Moreover, in certain circumstances, we may share certain Personally Identifiable Information and materials with third parties including but not limited to service providers such as Facebook in order to provide you services that you have requested or services NetAmbit provides in conjunction with core Services. Please be aware that the information disclosed on a third-party service providers platform will be dependent and subject to such third party’s privacy policies and/or on your settings regarding what information you have consented to share with them. NetAmbit and/or its associates shall have no liability in this regard whatsoever.
Our operations and maintenance contractors and other service providers may have limited access to your Personally Identifiable Information in the course of providing products or services to us.
To the extent any Personally Identifiable Information collected by us contains images of you, you grant NetAmbit a limited, non-exclusive right to use, reproduce, distribute, prepare derivative works of or publicly display such images and/or your likeness.
NetAmbit may share your Personally Identifiable Information with various government authorities in response to court orders, or other legal process; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us. We also may share your Personally Identifiable Information when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of NetAmbit, the Service Agreement, our users, customers, or others; and in connection with our Terms and other agreements.
NetAmbit may disclose and/or transfer your Personally Identifiable Information to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business or assets of upGrad to which your Personally Identifiable Information relates.
NetAmbit may share your Personally Identifiable Information with any Associate. The term “Associate” includes, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.
We use Non-Personal Information in aggregate form to build higher quality, more useful services by performing statistical analysis of the collective characteristics and behavior of our Users, and by measuring demographics and interests regarding specific areas of our Services.
4. PUBLIC DISCLOSURE OF INFORMATION
Any Personally Identifiable Information voluntarily displayed by you may be used by third parties for unsolicited purposes. Please note that NetAmbit shall not be liable for such unsolicited use by third parties of your Personally Identifiable Information which has been voluntarily displayed by you.
5. AGGREGATED DATA
“Aggregated Data” means records which have been stripped of personally identifying information, and which have been manipulated or combined to provide generalized, anonymous information. Your identity and personal information are not available in Aggregated Data. We may combine your personal information on an anonymous basis with other information to generate Aggregated Data for internal and commercial use and for sharing with affiliates, subsidiaries and business partners for planning and marketing purposes.
6. PROTECTION OF INFORMATION
6.1 CONFIDENTIALITY AND SECURITY
NetAmbit takes all reasonable precautions to protect your Personally Identifiable Information both online and offline, in order to avoid unauthorized breach. In addition, we participate in cooperative database services. These services help us to direct newsletters, mailings and other marketing initiatives to appropriate purchasers and website visitors. Names and mailing addresses may be shared between participating parties in the cooperative database services.
6.2 NOTIFICATION OF CHANGES
6.3 YOUR EMAIL ADDRESS & MOBILE NUMBER
We may store the email addresses/mobile numbers of those who communicate with us via email/mobile and add them to our mailing/sms list when you sign up to receive special promotions and updates. By your electing to receive emails/sms/calls from us, we would be able to send you exclusive information and special offers, which you may otherwise not learn about from our Platforms. If you are a registered user and wish to change your preferences, or if you prefer to opt out by regular mail/sms/calls, you may mail us at email@example.com to notify us of your request.
When you voluntarily send us electronic mail, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.
Once you have submitted your e-mail opt-out request you may assume that it has been successfully received and your request is being processed. Please allow us fourteen business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
6.4 THIRD PARTY LINKS
Our Platforms may contain links to other sites. The linked sites are not under the control of NetAmbit. Please be aware that NetAmbit is not responsible for the privacy practices of such other sites. NetAmbit advises you to read the privacy policies of each and every web site that collects Personally Identifiable Information. If You decide to access any of the third-party sites linked to the Platforms, you do so entirely at your own risk. Any links to any partner of the Platform should be the responsibility of the linking party, and NetAmbit shall not be responsible for notifying of any change in the name or location of any information on the Platforms.
7. CHILDREN AND MINOR’S PRIVACY
NetAmbit strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Platform is not intended for use by minors, NetAmbit respects the privacy of minors who may inadvertently use the Platform and shall delete their information upon intimation.
8. COOKIES & WEB BEACONS
Cookies are small pieces of information saved by your browser onto your computer/mobile. Cookies are used to record various aspects of your visit and assist NetAmbit to provide you with uninterrupted service. Web beacons are small graphic files linked to our servers that allow us to track your use of our Platform and related functionalities.
You should be able to control how and whether cookies will be accepted by your web browser. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar. If you reject our cookies, many functions and conveniences of this Platform may not work properly.
9. GRIEVANCE OFFICER
10. UPDATING PERSONAL INFORMATION
You may update or modify your contact information and user preferences by emailing us at firstname.lastname@example.org
11. SECURITY STATEMENT
NetAmbit has put in place various physical, electronic and managerial procedures to try to safeguard and secure the information we collect. For example, we provide strong encryptions to store certain information and have stringent managerial checks and password change policies in place. The information we collect is stored with third party data centers which have a holistic security model. Please note that the Company shall not be liable for any misuse or loss of information carried out by such third-party data centre. Furthermore, we also rely on your cell phones strong security model to ensure that there is no information or security leak, unless intentionally processed for authentication.
Please note however that while we implement many security measures on this site, 100% security cannot be guaranteed.
12. ADDRESS FOR PRIVACY QUESTIONS
Should you have questions about this policy or NetAmbit’s process for information collection, use and disclosure practices, and feel free to contact us at the address email@example.com . We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding our use of your information. Except where required by law, NetAmbit cannot ensure a response to questions or comments regarding topics unrelated to this policy or NetAmbit’s privacy practices.
14. MISCELLANEOUS PROVISIONS